Let's guide you through updating your Steam Trade URL so you can get your rewards.
Why is my Steam Trade URL important?
Your Steam Trade URL is how we deliver your hard-earned skins directly to your Steam inventory. If it's incorrect, we can't send your rewards. It's essential to make sure this URL is accurate and up-to-date.
How to find and update your Steam Trade URL:
Open Steam: Launch the Steam client on your computer or open the Steam website in your browser.
Go to your Inventory: In the Steam client, click on your username at the top and select "Inventory." On the website, hover over your username and click "Inventory."
Find Trade Offers: On your inventory page, click on "Trade Offers."
Access Trade URL Settings: Click on "Who can send me Trade Offers?". This will take you to the page with your Trade URL.
Copy Your Trade URL: Your Trade URL will be displayed on this page. Carefully copy the entire URL.
Contact Support with your new URL: If you need to update your Steam Trade URL, please contact our support team via live chat (if available) or email. You can find our contact information here. Be sure to include your new, correct Trade URL.
What if my order is already processing?
If you’ve already placed an order with an incorrect Steam Trade URL and it hasn’t been sent yet, please contact our support team immediately with your correct URL. We’ll do our best to update your order before it's processed.
What if my order has already been sent?
Unfortunately, if the order has already been sent to an incorrect URL, we are unable to retrieve or resend the skins. Please double-check your URL before placing an order to avoid this situation.
Still having trouble?
If you've followed these steps and are still running into problems, please contact our support team. Including a screenshot of your Steam Trade Offers page will be really helpful!
We hope this helps you get back to enjoying your skins!